How do I edit my birth information?
On the Me tab, tap your avatar or name to open your profile, or tap the birth information below your name. You can review or edit your birth date, time and place. Enter the birth time as accurately as possible; do not present an uncertain time as known.
Will readings update automatically after I edit my profile?
Existing readings are retained. After editing your birth information, you can generate a new reading from the relevant report in Chart or Meet. Progress and retry options appear on the relevant page. Check the birth information before submitting a new request.
How do I add or edit a past mood record?
Tap a date in Daily Mood, or select a past date in the calendar, then choose to add or edit the mood. Mood records are stored on the current device and separated by account. Do not assume that local records will be restored automatically after changing devices or uninstalling the App.
How do I manage AI memories?
Open AI Memories on the Me tab to review and manage saved entries. You can adjust response tone, length and focus in Settings.
Memories are stored separately from the original conversation. Deleting them does not automatically delete conversations, images or existing analysis results. AI-extracted memories may be inaccurate; check them against your actual circumstances.
How do I change the language?
Choose English, simplified Chinese or traditional Chinese in Settings. Changing the language does not create a new account or merge different accounts. Previously saved content retains its actual stored language; changing the interface does not mean every historical record will be translated again.
You can also change the language in the footer of this site. Pages opened without a language parameter default to English. The App includes its current language when opening a document.
How do I manage my account and privacy?
Open Account & Security in the App for account actions. To stop future AI data sharing, withdraw permission in Settings. Withdrawal does not undo data already sent or tasks already running.
The App provides account deletion. Signing out or uninstalling is not account deletion and does not automatically delete server data. See the Privacy Policy for data practices and request procedures, and the Terms of Service for service rules.
How do I report a problem?
Email support@in-echo.com with the affected feature, steps, time and error message. Before attaching screenshots, hide private conversations, profiles and information about others. Never send passwords, verification codes or session tokens.
AI responses and cultural analyses are for reference and do not replace professional services. The product does not provide emergency assistance. If you face immediate danger or an emergency, contact local emergency services or someone you trust.